27 x 27 Strategic Plan Update Our strategic plan sets priorities aligned with organizational strategy, focuses energy and resources, strengthens operations, and keeps the team working toward common goals Submitter's Note: This StratML rendition was compiled from the source by Claude.ai and edited in the form at https://stratml.us/forms/Claude/Part1.html City of Ferris FTX uuid:f8e7d6c5-b4a3-4928-8716-5a4b3c2d1e0f Municipal government for the City of Ferris, Texas A Vibrant Economy, Quality of Life, and Sense of Community Pride that is Distinct by Design uuid:c0d1e2f3-a4b5-4c6d-8e7f-9a0b1c2d3e4f To set the standard for high-performing, responsive government uuid:b9c8d7e6-f5a4-4b39-8c2d-1e0f9a8b7c6d Ferris First Ethical Responsive Resourceful Innovative Sustainable Economic Development CULTIVATE AN ENVIRONMENT CONDUCIVE TO STRONG, SUSTAINABLE ECONOMIC DEVELOPMENT 5226de25-8103-4436-8a3a-fd1844b82e9b 1 Tax Base Stabilize and expand Ferris's tax base 27e6a496-8df7-414f-a091-99443c95d855 1.1 Strategies: Complete renovation of downtown area and buildings; Investment in Downtown historic structures; Complete comprehensive livable wages review; Activate targeted (re)development including Medical Center in Ferris (location TBD); Reimagine downtown within new FM 664; Anchor Downtown with City Facilities; Airport (Lancaster) joint program development; High priority corridor development plans; Infill growth strategies; Parking strategies; Disposition of City-owned properties Visitor Revenue Enhance visitor revenue opportunities 31985b2d-4023-4c1e-b38a-b19bb941c68b 1.2 Strategies: Expand downtown revitalization/redevelopment to include Sidewalk/Trail System Corridor; Beautification - broad to include plants, lights, etc.; Parking management plans; Establish a support mechanism for resilient development practices for private sector projects across Ferris; Attract two retail destination anchors; Develop eco-tourism & heritage tourism strategy; Catalyze tourism as an economic development driver focused on Ferris's unique & authentic identity Venue Efficiencies Maximize venue efficiencies through revenue growth and control f35888d9-fb23-408f-b014-5b5f8ce79e7b 1.3 Core Businesses Establish & grow the core "businesses" of Ferris bbf4e873-431e-4160-9137-66f57b34fe7e 1.4 Strategies: "Start Here - Stay Here" Strategy. Self-sustaining community; Create comprehensive Capital Improvement Program; Enhance "DFW Gateway & Ellis County" mobility experience for drivers; Capital Improvements implementation; Revamp street repair operation schedules and management Infrastructure Integration Stimulate economic growth through infrastructure integration aa9afe97-cba5-42d7-a299-1068c592b87f 1.5 Business Permitting Provide business-friendly permitting and inspection processes 99cc3004-44a0-4833-9c7c-9c2a82cdcd93 1.6 Strategies: Launch new business friendly practices and services improving speed to market and supporting entrepreneurship/micro-enterprises Reinvestment Partnerships Identify & develop plans for areas of reinvestment & local partnership e22ca6f1-accb-4d57-a06d-5e8fe1c72c9f 1.7 Strategies: Define workforce needs & activate key networks in support of the creative economy leveraging Ferris's Educational resources & local talent; Connect people & initiatives across the region, activating the tri-city (and beyond) community Safe City SET THE STANDARD FOR A SAFE & SECURE CITY 98358f89-db77-410f-9684-329c5c5e4f7f 2 Safety Efficiency Increase public safety operational efficiency 036cdd02-af32-4e86-9cdd-8ebd3e42b978 2.1 Strategies: Expand Investment in public safety operations; Program annual Police & Fire vehicle replacement; Development & completion of new public safety facilities Safest City Gain standing as North Texas top safest cities c3112695-acd4-4edb-a848-fd3b930c53c4 2.2 Community Involvement Strengthen community involvement in resident safety b7477683-f95a-4696-9312-d3ae2a9dde48 2.3 Traffic Management Improve motorist safety & traffic management solutions 9b8790e1-670e-4c31-92f6-6686d9cbfce0 2.4 Fire & Medical Incidents Take proactive approaches to prevent fire/medical incidents & lower regional risk 283c39b5-e78e-47e3-804a-923cdfd5b85e 2.5 Court Orders Enforce Municipal Court orders 382ba771-1696-4f73-b401-ed3081c13001 2.6 Court Efficiency Maximize Municipal Court efficiency & enhance customer experience 98056b42-84d1-48a0-9ae6-66c881601c6e 2.7 Code Enforcement Implement effective code enforcement strategies to reduce nuisances, enhance visual appearance, & improve overall health & safety 009e4dc3-59b7-4229-8d5d-99aebef26531 2.8 Building Safety Promote building safety ab359011-736f-4cc3-b2aa-bd9d4012b886 2.9 Visual Image PROMOTE THE VISUAL IMAGE OF FERRIS 5cd66c74-d6e5-437b-88b3-2794d15df0f2 3 Visual Impression Improve the visual impression of the community ('gateways', to & from North Texas corridors, intersections, & park land) c93f5371-a3f2-43f8-9cab-e30143b51054 3.1 Strategies: Construct Welcome to Ferris Monuments on Northern & Southern entryways of I-45 Infrastructure Set one standard for infrastructure across the city 95206203-fb3d-4bf6-ac25-00cee267e233 3.2 Brand Identity Establish a brand that celebrates and promotes Ferris's unique identity and offerings 556cc237-77d0-46f0-900a-d796a1e3db7a 3.3 Strategies: Re-brand with new City Seal; Establish a new City website that promotes who we are & our offerings for economic development & quality of life Quality of Life ENHANCE FERRIS'S QUALITY OF LIFE THROUGH RECREATIONAL, CULTURAL, & EDUCATIONAL ENVIRONMENTS e675ea3c-e0cb-477e-ab3e-169d946330f7 4 Bond Projects Deliver bond projects impacting quality of life across the city in a timely, efficient manner f00acbbf-0ed8-4f9f-8d98-2cfe30ab870f 4.1 Full Name: Deliver bond projects impacting quality of life across the city in a timely, efficient manner Strategies: Complete $3MM bond projects for improved water and sewer by 2022; Present bond package(s) for public consideration: Fire Department Station, Comprehensive Street & Drainage rehabilitation, Comprehensive Water/Sewer rehabilitation; Propose aquatics; Complete 2 spray parks by 2022, First to be completed at Dunbar Park Site Recreational Programs Create innovative recreational, educational, & cultural programs 299df990-7238-4fe5-8273-b74f1a0c039c 4.2 Full Name: Create innovative recreational, educational, & cultural programs Strategies: Grow signature holiday attraction(s); Align & implement key investment strategies (linked to 6.6) sustaining and enhancing park system operations & outdoor offerings Technical Criteria Establish technical criteria for improved 'Quality of Life' 7613bf5a-98ad-403a-adbf-d3b30b1c858d 4.3 Full Name: Establish technical criteria for improved 'Quality of Life' Strategies: Establish quality fiber internet service; Establish free Wi-Fi service in downtown 'district' by 2022 Communication PROMOTE TRANSPARENT & CONSISTENT COMMUNICATION AMONGST ALL MEMBERS OF THE COMMUNITY b0374bd3-3561-4ecf-b20e-69469a2c18da 5 Collaboration Set a climate of respect, collaboration, & team spirit among Council, City staff, & the community a56151c3-0238-4524-a2d4-3d6fd4c8d72c 5.1 Strategies: Activate non-traditional tools to build productive dialog among community groups & public agencies Technology Leverage & expand the use of current & new technology to reduce inefficiencies & improve communications 070c2ffe-c888-48fc-8a4b-f9be77f269b3 5.2 Customer Service Promote a well-balanced customer service philosophy throughout the City e124186b-b77d-4dae-82d4-b9fed6e7c4c3 5.3 Internal Communication Enhance internal communication & employee engagement 17054bc9-67c8-4a1e-a572-7a2930ed2190 5.4 Media Outreach Strengthen messaging opportunities through media outlets & proactive community outreach 9f6a2eab-f108-40d3-9869-8f5e15a524b2 5.5 Strategies: Promote Ferris on local radio, print, & television; Partner with EDC & Chamber of Commerce for joint opportunities that create exposure for economic development & quality of life promotion of Ferris Governance SET THE STANDARD FOR SOUND GOVERNANCE & FISCAL MANAGEMENT 5200f102-39af-457c-9359-d75cba4afef0 6 Workforce Recruit & retain a skilled & diverse workforce 7b884c40-d35b-465c-8cb9-aed6d6219c6d 6.1 Strategies: Expand workforce development & organizational focus on Continuous improvement through targeted training, activating partnerships, and growing best practices Employee Benefits Implement employee benefits & services that promote financial security for the City 711533c1-20de-4687-93ec-c51b1458e24e 6.2 Risk Reduction Implement programs to reduce City (organizational) risk c8fae3ea-3695-41e2-a340-fa60aaa3ee76 6.3 Performance Excellence Implement leading-edge practices for achieving quality & performance excellence d7b5d99d-a0b1-4cb6-b6d8-f3b9e52d706b 6.4 Strategies: Become a model for activating interagency & multi-sector partnerships and demonstrate results & under the Communities of Excellence framework Service Delivery Deliver services timely & effectively with focus on continuous improvement f7bd3354-3d87-47ad-8d3a-9f372755922f 6.5 Strategies: Optimize resources by evaluating & aligning service delivery mechanisms; Shared Services; Community Preparedness/Continuity of Operations Financial Stability Ensure continued financial stability & accountability through sound financial management, budgeting, and reporting 7ff14df7-4da9-472b-b243-cc2e11ca8459 6.6 Strategies: Create & implement a plan to address long-term liabilities & sustain the City's bond rating; Identify potential new revenue streams; Establish a citizen-led bond election Procurement Deliver effective & efficient processes to maximize value in obtaining goods & services 6c676d95-a403-4ca3-8687-5b5f91bd64b3 6.7 Transparency & Inclusiveness Support transparent & inclusive government bd66f386-7c41-4ece-a146-c3b28223b40f 6.8 Court Technology Maximize Municipal Court efficiency & enhance customer service through technology 6dd6f0a7-076f-4c86-8584-353352dec099 6.9 Decision Support Enhance the quality of decision making (with employees, developers, etc.) with representation (legal & technical expertise) and support 1ab35c19-be3e-4cbd-bf05-3ec88599b22c 6.10 Taxpayer Services Provide efficient & effective services to taxpayers 03468e7d-8b0e-48bb-97e8-478fd14b3432 6.11 Systems Maintain systems integrity, compliance, & business continuity 33da662a-eadd-4c1e-bcae-dca58ebeebeb 6.12 Strategies: Implement Cybersecurity Plan; define & begin implementation of a smart community; Roadmap through the strategic integration of technology & data-driven action into city operations; Document, publicize, & maximize existing smart technology; Implement an open data initiative; Expand digital inclusion efforts (linked with 4.2); Establish partnerships to facilitate smart neighborhood development & deployment; Enhance the practice of resilience within the organizations of the City of Ferris Infrastructure ENHANCE & SUSTAIN FERRIS'S INFRASTRUCTURE NETWORK a4ec54a9-4b21-456c-8f4e-e196f17a264c 7 Water Supply Provide reliable & sustainable water supply & distribution systems (Ferris Water) cb272963-ecac-4553-9e47-cb432f3a7965 7.1 Full Name: Provide reliable & sustainable water supply & distribution systems (Ferris Water) Waste-Water Provide reliable & sustainable waste-water services 38a260c3-66a7-40c2-8b05-c3d1559176af 7.2 Full Name: Provide reliable & sustainable waste-water services Competitiveness Improve competitiveness through infrastructure improvements impacting the quality of life d6ba1255-6179-441a-b531-0f0be9f2f22e 7.3 Full Name: Improve competitiveness through infrastructure improvements impacting the quality of life Strategies: Develop support vehicles for innovative urban resource management systems & industry development, advancing; Expand the investment & beautification of streets; Infrastructure (2.0); Streets resurfacing; Streets reconstruction plan; Most-traveled street program; City-wide aesthetics program (trees, medians, etc.); Comprehensive Green Infrastructure Plan; Entryway & way-finding; Ferris as a leader in advanced technologies (Uber Air hub, etc.) Facilities & Technology Evaluate & implement a strategic investment in City facilities & technology 57179c75-4182-4bbf-8992-3eb16209541d 7.4 Full Name: Evaluate & implement a strategic investment in City facilities & technology Strategies: Deliver programmed street infrastructure projects, including: Implementation of Bike/Hike Plan; Street reconstruction project; Program facility rehabilitation & equipment replacement plan; Create & implement a comprehensive facility & fleet investment plan Standard Set one standard for infrastructure across the city 8722d0e4-7b26-4384-a7af-eb486ded5c28 7.5 Full Name: Set one standard for infrastructure across the city Strategies: Establish Growth Plan & begin implementation & complete Comprehensive Master Plan update; Institutionalize sustainable building design & development practices for all city-owned & operated property; Design & implement infrastructure projects that maximize co-benefits, simultaneously addressing social stressors such as flooding, heat & energy, & citizen mobility update Drainage & Streets Develop a comprehensive drainage & street improvement plan for the City 3bcd8ee6-805f-44c3-bcd5-ff2018973d06 7.6 Full Name: Develop a comprehensive drainage & street improvement plan for the City Community NURTURE & PROMOTE A HEALTHY, SUSTAINABLE COMMUNITY 93bff520-bab0-475f-a962-6bbf3bb2ed5f 8 Health Services Deliver prevention, intervention, & mobilization services to promote a healthy, productive, & safe community 2b9f37ff-7409-466a-8122-9e0c30c52c06 8.1 Strategies: Evaluate & integrate key policies, practices, & space planning improving community health outcomes Neighborhoods Stabilize neighborhoods through community improvements and involvement 0e461e64-b018-4a29-b2a2-0b8cd4608137 8.2 Strategies: Support affordable, high quality housing options; Create safe & high-quality housing options Animal Services Enhance animal services to ensure Ferris's pets are provided a safe & healthy environment 3927cc8c-c405-449f-aeb7-2733a212fee0 8.3 Strategies: Continue no-kill shelter effort leading to 98% live-release rate by 2022; Sustain the live-release rate; Expand animal services offered by development of new animal shelter & corresponding services; Establish Ferris as a regional leader in animal services Energy Reduce operational (City facilities & assets) energy consumption 93bee3eb-c65d-4dc6-8213-7742bf911dcc 8.4 Strategies: Create & implement the Urban Energy Plan & identify state & federal legislative & funding opportunities Resilience Improve community resilience through education, outreach, and implement resilience strategy 831b1c30-07e1-4ea1-a789-bd410f9b97b4 8.5 Full Name: Improve community resilience through education, outreach, and implement resilience strategy Strategies: Seek out active partnership opportunities that support trade, technology, & tourism (linked with 1.5); Cultivate local & regional relationships supportive of cooperative resilience building efforts; Connect people to community assets & programs that support health, safety, & quality of life 2020-01-01 2027-12-31 2020-01-01 https://www.ferristexas.gov/DocumentCenter/View/234/Strategic-Plan-Update---27x27 Owen Ambur Owen.Ambur@verizon.net