American Red Cross Strategic Plan – Core Work Areas The American Red Cross delivers vital humanitarian services across disaster relief, lifesaving blood services, training and certification, military and veterans support, and international services. These work areas prevent and alleviate human suffering by mobilizing volunteers, donors, and partners to meet needs at home and around the world. Submitter's Note: This StratML rendition was compiled from the source by ChatGPT and lightly edited in the form at https://stratml.us/forms/Claude/Part1.html American Red Cross ARC 4a77c114-c6c1-4755-acb4-3d22b81e2bc4 A nonprofit humanitarian organization preventing and alleviating human suffering through emergency response, preparedness training, blood services, and global aid. ARC Board of Governors The Board of Governors provides strategic oversight to guide the organization in its humanitarian mission and services Gail J. McGovern Chair of the Board of Governors, leading governance and oversight of the organization. Robert G. Bearden Co-Founder and CEO, Sema4.ai Mary Berner President and CEO, Cumulus Media, Inc. Herman Bulls Vice Chairman, Americas and International Director Global Markets, JLL, Inc. Christina Chiu President, Empire State Realty Trust Jessica Trocchi Graziano Former Senior Vice President and Chief Financial Officer, U. S. Steel Corporation Cliff Holtz President and CEO, The American National Red Cross Rohit Kapoor Chairman and CEO, EXL Service Gunjan Kedia President and CEO, U.S. Bancorp Lorence H. Kim, M.D. Co-Founder and Managing Partner, Ascenta Capital Management LLC Gail McGovern Chairman, The American National Red Cross Michael Miebach Chief Executive Officer, Mastercard Aradhana Sarin, M.D. Executive Director and Chief Financial Officer, AstraZeneca PLC ARC Leaders The executives who lead the strategies, operations and business activities of the organization Cliff Holtz President and Chief Executive Officer, responsible for executing strategy and leading operations and business activities. Lauren Sullivan Corporate Secretary and Chief of Staff. Dawn Clarke-Doccuvi General Counsel. Carmel Darcy Chief Financial Officer. Noel Anderson Chief Sustainability and Business Operations Officer. James 'Chris' Hrouda President, Biomedical Services. Melissa B. Hurst Chief Human Resources Officer. Hanna Malak Chief Mission Impact and Inclusion Officer. Rosemary McGillan Chief Marketing and Communications Officer. Anne McKeough Chief Development Officer. Jack McMaster President, Training Services. Brian J. Rhoa Chief Investment Officer. Trevor Riggen President, Humanitarian Services. Ronnie Strickland Chief Information Officer. Red Cross Partners A Network of Partnerships ~ The Red Cross partners with leading national and local organizations to build collaborative programming to help the communities we serve. Examples include: American Association of Retired People (AARP) Buddhist Tzu Chi Foundation Boys & Girls Clubs of America Jack & Jill of America, Inc. MIRA USA National Association for the Advancement of Colored People (NAACP) National Congress of American Indians (NCAI) The National Pan-Hellenic Council, Inc. (The Divine Nine) Operation Hope 100 Black Men of America Sigma Lambda Gamma, Inc. World Institute on Disability (WID) YMCA of the USA YMCA of the USA Always there in times of need. f82cac76-8775-4224-bb8f-99e6a442aebf To prevent and alleviate human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors. 580ba4d5-841f-4a2b-9f99-27bae552be26 Disaster Relief Provide emergency assistance and recovery support such as shelter, food, basic care, and referral services to individuals and communities affected by disasters. c6c7f6ec-942a-4a91-8387-079cafd5441e 1 Individuals Affected by Disasters Communities Affected by Disasters Emergency Response Provide immediate services following disasters, including shelter, hot meals, water and essential supplies. :contentReference[oaicite:3]{index=3} a909ccbd-70de-4fc2-aa9c-b024fcc5c935 1.1 Mass Care & Shelter Operate shelters and coordinate with partners to ensure safe, temporary housing and mass care needs are met. :contentReference[oaicite:4]{index=4} e3fc65c8-aa39-4fda-ad3e-66f38fbe36bf 1.2 Action Teams Mobilize trained local volunteer teams on call to respond to emergencies and provide casework support. 0772b285-1d39-4538-a9d8-75bcdeb1ed4a 1.3 Recovery Support recovery planning and aid to help individuals and families return to stability after the initial emergency. 575c4812-df31-4757-a649-62b68188ba9f 1.4 Blood Collect, process, test, and distribute safe blood and blood products to meet patient and community needs. bb70268f-e726-4b1d-83c8-4e638082169c 2 Patients Donors & Drives Organize and conduct blood drives and encourage regular donation to maintain an adequate blood supply. 4326c5bd-a1fa-445c-a95f-7220b3d5fb7c 2.1 Blood Donors Safety & Quality Follow rigorous screening, testing, and processing standards for all collected blood products. 056bf216-e2a2-44ee-a720-5b5a15bac6a8 2.2 National & Community Needs Provide blood products to hospitals and emergency services to meet approximately 40 % of national demand. 125d42de-24b3-401c-bcd4-0750484194a3 2.3 Hospitals Training & Certifications Deliver health, safety, and preparedness training programs to individuals, workplaces, and communities to enhance emergency readiness. 23fdb354-f7a3-4747-84a5-06ee703495a5 3 Emergency Responders Lifesaving Skills Teach first aid, CPR, AED, and other life-saving skills courses for public and professional audiences. 458fa304-0245-4b76-8976-778e55c047eb 4.1 Preparedness Education Provide emergency preparedness education to help families and organizations plan for crises. 069c1847-ee0a-4fe8-b3d7-15c7a8b5e3b5 4.2 Military & Veterans Support active-duty service members, veterans, and their families through emergency communications, care services, and community programs. 76c84e30-22ca-45bb-accf-9241495b6463 4 Service Members Veterans Families of Service Members Families of Veterans Emergency Communications Provide verified emergency message communication for service members and families during crises. f81fe4f5-a90b-49d6-adb3-ea5ce52a36ec 4.1 Veteran & Family Support Deliver resilience, wellness, and coping programs designed for military and veteran communities. 39ae2c39-1ca9-48eb-b221-b0d5bf1778a7 4.2 International Relief Collaborate with the global Red Cross and Red Crescent network to deliver humanitarian aid, disaster response, and resilience programs internationally. 4e2d8431-a66f-4665-a6f8-031e3836760e 5 Global Emergencies Provide international disaster and crisis relief assistance through global service networks. 1beadb45-c2a6-4bbb-8344-563507a471e8 5.1 International Programs Support long-term global health, preparedness, and resilience programs with partners worldwide. 55f4779b-0a24-49ed-9e6e-8ea760a56a45 5.2 2025-12-12 https://www.redcross.org/about-us.html Owen Ambur Owen.Ambur@verizon.net